Name: PC FIX-IT Perth
Address: Perth, WA, Australia
Telephone: +61 431 253 588

Privacy Policy

General information: Welcome to PC FIX-IT Perth's Privacy Policy page! When you use our computer repair, IT support, and electronics repair services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can provide better computer repair services, more accurate IT support, and improved data recovery solutions. Our commitment to privacy is as strong as our commitment to fixing your technology. We collect information only as necessary to provide our services effectively while respecting your privacy rights under Australian Privacy Principles. This includes information about your devices, technical issues, and contact details needed to repair your computer, provide IT support, or recover your data.
Your rights regarding your data: As a PC FIX-IT Perth customer, you have the right to access, correct, and delete personal data relating to your computer repairs, IT support services, or data recovery requests. You can object to the processing of such data by contacting us at any time. We make every effort to safeguard the security and privacy of your personal data, device information, and technical details shared during our computer repair, IT support, or electronics repair services. This includes protecting information about your computer's hardware, software configurations, and any data recovery operations. While we take extensive precautions to protect your data, please note that no method of data transmission over the internet is 100% secure. We recommend you take appropriate security measures when sharing sensitive information with any service provider.
How we use your information: PC FIX-IT Perth uses the information you provide to deliver our computer repair, IT support, and electronics repair services effectively. This includes: - Contacting you about your computer repair, data recovery, or IT support requests - Providing accurate diagnostics and repair estimates - Communicating about service status and completion - Maintaining service records for warranty and follow-up purposes You can choose whether you wish to receive promotional communications about new computer repair services, IT support offerings, or technology updates. If you receive promotional messages from us and would like to opt out, you can do so by following the unsubscribe instructions in those messages or by contacting us directly. Service-related communications necessary for your computer repair or IT support are not promotional and cannot be opted out of while your service request is active.
Information We Collect: PC FIX-IT Perth collects information necessary to provide our computer repair, IT support, and electronics repair services. This includes: - Contact information (name, phone number, email address) - Device information (computer make/model, operating system, hardware specifications) - Technical details about the problem or service requested - Service history and repair records for warranty purposes - Payment information for services rendered We may collect this information directly from you when you contact us for computer repair services, request IT support, or submit a device for repair. We maintain records of all services performed to ensure quality control and to honor any warranties provided with our computer repair work. We do not collect personal browsing data, location information based on IP addresses, or purchase demographic data from third parties. Our data collection is limited to what is necessary to provide excellent computer repair and IT support services.
Data Security & Retention: PC FIX-IT Perth takes data security seriously. We use appropriate technical and organizational measures to protect your personal information and device data from unauthorized access, alteration, disclosure, or destruction. Your computer repair records, IT support history, and contact information are retained for as long as necessary to provide our services, honor warranties, comply with legal obligations, and resolve disputes. Typically, service records are retained for 7 years to comply with Australian tax and consumer protection laws. We do not sell, trade, or rent your personal information to third parties. Your data is used solely for providing computer repair and IT support services to you. We may share information only when required by law or with your explicit consent for specific service purposes.
Contact Information & Updates: If you have any questions about this Privacy Policy or how PC FIX-IT Perth handles your information, please contact us: - Phone: +61 431 253 588 - Email: [email protected] - Address: Suite 4091, Shop 4/40-42 Marlboro Road, Swan View WA 6056 This Privacy Policy may be updated periodically to reflect changes in our computer repair services, IT support offerings, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly. Last updated: November 2025 PC FIX-IT Perth is committed to protecting your privacy while providing exceptional computer repair and IT support services in Perth and Western Australia.